01
Information We Collect
- Personal Data: name, email address, mobile phone number, and (where applicable) shipping/billing address.
- Usage Data: IP address, browser type, pages visited and interaction timestamps collected via cookies and similar technologies.
- Device Data: device identifiers and mobile network information used to optimize your experience.
02
SMS Communications
When you provide your mobile phone number and opt in, you consent to receive recurring automated marketing and informational text messages from SALON EXCURIA INC. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not sold, rented, or shared with any third party, and are excluded from all other categories of data sharing described in this policy.
03
How We Use Your Information
- Fulfill your requests and deliver the communications you opted into.
- Send transactional messages such as confirmations and updates.
- Deliver promotional offers and announcements (with your consent).
- Improve our website and customer experience.
- Respond to support inquiries and comply with legal obligations.
04
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookie preferences through your browser settings.
05
Data Sharing and Disclosure
We do not sell your personal information. We may share data with service providers (payment, shipping, SMS platform, analytics), when required by law, or in connection with a business transfer — always excluding SMS opt-in data as stated above.
06
Your Rights (CCPA)
California residents may request to know, delete, or opt out of the sale of their personal information (we do not sell personal data), without discrimination. To exercise these rights, contact support@salonexcuria.com.
07
Data Security
We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.
08
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.
09
Changes to This Policy
We may update this policy from time to time. Changes are posted here with a revised date.
10
Contact Us
SALON EXCURIA INC
EIN: 16-1424281
5725 MAIN STREET
Williamsville, NY 14221 — US
Email: support@salonexcuria.com
11
Our Text Programme in Practice
The section above describes the outer limits of what a text programme may be used for. Ours is narrower than that. The SALON EXCURIA INC list is a marketing list only: new arrivals on the shelf, restocks and seasonal salon offers, and nothing else.
Order confirmations, receipts, shipping notices, return instructions and appointment reminders are sent to your email address and never to your mobile number. Joining the text list is optional and is not a condition of any purchase or of any service in the salon.
The sign-up form collects a first name, a mobile number, an optional note, and a record of the consent you gave — its wording, the page it was given on and the date. We do not append, enrich or buy additional data about a number that joins the list.
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How Long We Keep a Mobile Number
A mobile number given to our marketing text programme is kept with its consent record for as long as the number stays subscribed. When you reply STOP or use the Stop Texts page, the number is removed from the sending list and only a minimal suppression record is retained, so that we do not text you again by accident.
You can ask SALON EXCURIA INC what we hold for your number, or ask us to erase it entirely, by writing to support@salonexcuria.com. We answer within one business day and we do not require a reason.
13
Order Information
When you place an order we collect the name, email address and shipping address needed to send the parcel, along with the details of what you bought. Card details are handled by our payment processor; we do not store a full card number on our own systems, and we never ask for card details by email or by text message.
Order records are kept for as long as accounting and tax rules require. They are used to fulfil the order, to honour the 180-day return window, and to answer you if you write to us about a parcel. Buying something does not add you to the marketing text list.
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Visiting the Salon
Booking a chair at 5725 Main Street, Williamsville, NY 14221 does not add you to any list. Salon appointment details are kept separately from website orders and from the marketing text programme, and are never combined for advertising purposes.
If you buy a bottle at the front desk rather than online, the transaction is recorded for accounting purposes only. We do not ask for a mobile number at the till in order to complete a sale.
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Questions About This Notice
Write to support@salonexcuria.com, or ask at the front desk during Tue-Sat, 9am-6pm ET. A person here reads it; there is no ticketing system between you and us.
SALON EXCURIA INC · EIN 16-1424281 · 5725 Main Street, Williamsville, NY 14221, US.